employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

Customer service associate into technical support - CSA - Customer Service Associate Firstsource Solutions Employee Review

4.0
3 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Good incentives .. good cab facilities

Cons

TL worst support and toxic management to get there pockets get filled...they would force there employees to achieve the target

avatar
Firstsource Solutions Response
1y
Thank you for your feedback, We take all feedback seriously and are committed to addressing concerns regarding management support. We understand that leadership plays a crucial role in fostering a positive work environment, and we strive to ensure that our managers are equipped with the training, resources, and tools to support their teams effectively. We recognize the importance of creating an environment where employees feel empowered and motivated to reach their goals without feeling undue pressure. Training and support are integral to our strategy, and we are continually working to improve leadership development to create a healthier, more supportive atmosphere for all employees.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All