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Firstsource Solutions

Engaged employer

Technically a job? - Performance Coach Firstsource Solutions Employee Review

4.0
10 May 2025
Recommend
CEO approval
Business outlook

Pros

Pay and Working with a flexible schedule. Pay is competitive at 20.00 per hour and they were flexible when I was sick.

Cons

Workload and Communication-expecting everything but telling you nothing its seems like no one is on the same page.

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Firstsource Solutions Response
1y
Thank you for taking the time to share your experience. We're glad to hear you appreciate our flexibility and competitive pay as providing support to our Firstsourcers is important to us, especially in the area of work-life balance. We also recognize your concerns about communication and consistency. While it’s hard to know the full context behind your experience, we understand how frustrating it can feel when expectations aren’t clearly aligned. Feedback like yours is valuable and helps us when identifying areas where we can improve. We’re always working to create better clarity and support for our team members, and your input helps guide that effort. Thanks again for being a part of our team and sharing your thoughts.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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