Great People, Horrible Bosses. - Anonymous employee Fiserv Employee Review

Leadership: (VP+) Leadership can't translate strategy down to reasonable goals. Constant "burning fires" and "need this yesterday" due to poor planning and communication. Leadership refuses to communicate or be transparent Is not a part of "the team" mindset. But are entities unto themselves. Does not work as hard as their teams. Promotions and raises are minimal and insulting for anyone who isn't a VP or Sales. That said, you have to "earn" a position before your promoted to it. (You have do do the job/level that you want before they'll consider promoting you to it.) There is no leadership mentoring. Pay -Yearly "merit" increases are laughable - they don't match inflation, let alone merit. ---if I work 50 hrs a week and do excellent "above expectations" work, my coworker works 40 hrs a week and does "acceptable work", it quantifies into nothing. - But if you make too much, and aren't 'in the club', beware of layoffs. ' This is not a employee focused company. It's a company that asks you for blood, sweat, and tears, and then asks for more. Inefficiencies in priorities, task assignment, and goals mean that we're wrapped up in "run work" and can't focus on getting out of the trenches. Ideally, that would be something leadership helped with. But whatever leadership does is a mystery to the people doing the work. Monthly dashboards shouldn't take 2 weeks to create and 2 weeks to work out.