SLIM chance of promotion/climbing corporate ladder. - Customer Service Representative Fiserv Employee Review

2.0
24 Jul 2013
Recommend
CEO approval
Business outlook

Pros

-hard-working and helpful coworkers -good job to have as last resort -PTO accrued -25 cents raise after 90 days of employment

Cons

-HIGH turnover (a change of supervisors within 3 months or less) --- they're supposed to evaluate you periodically, but when you sit together for evaluation supervisors do not really know YOU or how you work to give you constructive feedback to improve. -STRICT (cannot eat at desk, cannot read/write anything unrelated to work, cannot have your cell phone on your desk whether you are touching it or not, you get in trouble if you login to phones late by 1 minute or more) -Upper management does not care how you do/perform or how they can help you develop grow, their primary concern are figures/results they get at the end of the day -In less than 6 months, the group I was in (was 20 of us to start with) dwindled to just 3 of us.

Explore other reviews about Fiserv

4.0
2 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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