RUNNNNNN! - General Manager Fitness Connection Employee Review

1.0
12 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Free Gym Membership, meet some awesome members that understand the struggle but help you network to find a better job.

Cons

Just about everything else. Dont plan on having a life. 60-70 hour work weeks/weekends. Upper management does not care one bit about employees just bottom dollar! Customer service aspect is horrendous zero care about retention just new membership. Sell you on a pipe dream thats just not real! Members constantly ask why there is such a high turnover.

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Fitness Connection Response
7y
Thank you for taking the time to provide feedback. I am sorry hear your perception that Upper management does not care about employees. Fitness Connection strives to attract and grow leaders that understand the unique attributes of our team members and align strengths for success of the team and individual. As the company grows, so does our responsibility to our employees and members. One initiative in response to the development need for our Managers is new leadership training being introduced to the field. Fitness Connection gets better each day because of the contributions and feedback of the team. If you would like to discuss your experience or share your suggestions, please email us at jointheteam@fitnessconnection.com.

Explore other reviews about Fitness Connection

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company is always trying to improve both internal staffing conditions and stay competitive. They constantly try to do right by their employees and customers. My peers all have raw potential, and the company has great managers that are able to see that potential and develop staff further from club to corporate.

Cons

Sometimes there's a lot of moving parts due to new initiatives. However, that's expected at ever company Needs more consistency.

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Fitness Connection Response
2d
This is helpful feedback. Thank you for taking the time to share!
1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The only pro is that you get a free gym memberhsip

Cons

Upper management does not communicate properly or take ideas from the demographic they are wanting to cater to. Toxic work environment when it comes to hitting KPIs no proper training and development just told to hit the number or else. Even though you hit the goal to make money it’s never a great job it’s just a do better next time. No celebrations no acknowledgment for going above and beyond goal targets for the month. Force you to follow a process that most guest/members don’t enjoy and if you don’t you get in trouble. Health benefits are absolutely atrocious. They don’t even have this website updated correctly because Patrick has not been CEO for 2 years.

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Fitness Connection Response
1w
Thank you for sharing your feedback and for being part of Fitness Connection we truly appreciate it. We’re glad you enjoyed the complimentary membership, but we’re sorry to hear your overall experience didn’t meet expectations. Creating a supportive, respectful workplace with strong communication, growth opportunities, and recognition is important to us. Over the past few years, we’ve made improvements to leadership development, onboarding, and team communication and we’re continuing to build on that. Feedback around recognition and appreciation is especially important to us, and we’re actively working to do better. We value honest feedback from current and former teammates it helps us grow and improve. Wishing you all the best ahead, Fitness Connection People Team
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