Five9 is Spring Loaded for Success - Vice President Five9 Employee Review

5.0
31 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Our customers continue to drive Five9 to greatness and are the core of all that we do. Five9 is unafraid of making difficult decisions to do what is best for our customers, employees, and shareholders. Five9 is going back to our roots in ensuring that folks are accountable and make a difference. Five9ers are a combination of the smartest and most caring people that I've ever had the pleasure to work with. Career pathways are incredible. If you are passionate and driven, you will get ahead. CEO talks the talk AND walks the walk. New President is unafraid of change, often making difficult decisions, and driving the organization relentlessly forward towards success. Total compensation packages are competitive. Technology is best in class and Five9 is leading in multiple key areas. Sales team is second to none and knows how to win. Five9 Implementation teams are best in class. Five9 Support is the best in the industry. The TAM org is light years ahead of any of our competitors. The CloudOps Team and Product teams are driving forward on all cylinders recording record uptime and innovation. Getting in with an undervalued stock will be life changing when the stock price normalizes. If you are looking for a company that will value you and the difference you make to our customers, this is the place.

Cons

Five9 rewards hard work - which means this is not an organization where it is wise to try to skate by. Five9 continues to acquire companies and technology which can be challenging when employees are tasked with integration and learning new things.

Explore other reviews about Five9

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Not a single pro, this company is awful

Cons

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

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