Overworked, underpaid, inexperienced leadership, all talk no action - Anonymous employee Flashfood Employee Review

2.0
19 Oct 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Most people not in leadership are very kind and passionate about the mission - The product is actually helping people who are low income and food insecure - We had lots of fun team events (even the virtual ones were good) - Business model is solid and sustainable if execution is good

Cons

- Management is deeply inexperienced at best and some are actually toxic (racist, sexist comments/behaviour) and bad at their jobs but keep getting promoted because they are friends with other leaders. - Lots of ego in leadership and unwilling to listen to people in the company with actual domain experience. - Lots of talk of "caring" for employees and "listening" to feedback but concerns are often ignored or you're gaslit into "this is normal for startups" with no effort to improve. - Most people are extremely underpaid and overworked under the pretense of "not diluting the shares" which really only benefits leadership with lots of shares. - Product leadership provides very little direction or strategy to their team. Product managers rarely talk to users and improvements to product don't ever ship. - Operations focuses only on new stores with no support for existing business. - Very little transparency into how the business is doing, very vague answers on contracts and financial health.

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Flashfood Response
4y
Flashfood appreciates any positive or constructive feedback shared on Glassdoor. We will continue to encourage feedback to be shared directly with us, or anonymously from current or previous teammates. We take allegations of racist or sexist behaviour very seriously, and would encourage and hope anyone who has experienced this kind of behaviours to contact me directly so an internal investigation can be launched. Josh, our CEO, has personally reached out to previous employees to ask about their experience with this type of behaviour and get more clarity on what has been said. So far, no former or current employee has shared that they’ve experienced any of these scenarios while working at Flashfood. The reviews have also encouraged us to send out an internal pulse survey to get more anonymous feedback from our current employees. Glassdoor does not allow files to be uploaded, but please message me directly if you are interested in seeing the results. We will never be perfect, but we are committed to doing our best and that means focusing on our company culture, communicating more around our long term goals and financial information, and developing processes such as an annual compensation review. These changes will hopefully provide more transparency to our teammates and show that we hear them. In addition to these improvements, we have also committed to introducing an external company to provide training for our people leaders in early 2022. If you have any additional feedback to share, please feel free to message me on LinkedIn.

Explore other reviews about Flashfood

5.0
17 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission of Flashfood is really strong. Helping people get access to affordable, fresh food is life changing, and our shoppers tell us this every day. Everyone that works here is really passionate about this mission. The company is growing quickly and you can feel the momentum!

Cons

It's a fast-growing company and that's a fun rocket ship to ride, but a rocket none-the-less!

1.0
8 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flashfood is doing important things, both for the environment, and the communities they serve

Cons

High turnover, poor communication, often felt like I was being gaslighted as an employee.

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Flashfood Response
1y
Thank you for your feedback. We're glad you value the important work Flashfood is doing. We’re sorry to hear about your concerns and your overall experience at Flashfood. We're a fast-growing company and we're constantly trying to evolve as we balance growth with our important mission. We would appreciate any additional insights. If you'd like to share more, please feel free to directly reach out to us at peopleteam@flashfood.com.
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