employer cover photo
employer logo
employer logo

Flight Centre Travel Group

Is this your company?

Sales > Employee Mental Health - Sales Consultant Flight Centre Travel Group Employee Review

1.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Consistent roster, learning about travel and countries was fascinating, the training went for 2 weeks and was interesting

Cons

Co-workers were very cliquey and excluded you. They would pick on you for making a mistake in front of everyone else. I heard this was a common experience across a few stores in Outer East Melbourne. If you speak up about your mental health, the manager is more concerned about losing money and asks when you can return to full time. The pay isn't that great ($22.50 an hour). They make you add the Captains Package to every sale or else you get in trouble, it's an extra $50 and adds absolutely nothing for the customer. I was asked to add this additional fee onto a sale for a customer with a disability who didn't have much money and had taken years to save for a trip. I got snarky comments for speaking to a customer for 10 minutes who was anxious about their trip, being told that wasn't making the store money.

Explore other reviews about Flight Centre Travel Group

5.0
18 Jun 2024
Recommend
CEO approval
Business outlook

Pros

The workplace fosters a highly collaborative environment where teamwork and peer-to-peer learning are encouraged.

Cons

There are limited opportunities for remote work, which might be a drawback for those seeking more flexibility.

4.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Dedication and commitment to travel technology.

Cons

Not very forgiving if you challenge leaders.

1
See reviews by: Helpful|Rating|Date|All