Pros
- a few very genuine people who are nice to work with
Cons
Culture is really terrible. They used to have HR but fired them because they didn't want to be accountable. They still actively joke about this - about not being able to handle the environment. The company actively encourage bullying and inappropriate teasing in the workplace inc sexual comments from senior mgmt. It's really disturbing. They have a scape goat mentality. Often had meetings deciding who to blame for failures FNPL pressure their staff into uploading positive false Glassdoor reviews. I was there when I was actively asked to do this but felt uncomfortable and refrained. They also BUY/pay people to make up false trustpilot reviews to balance the volume of negative ones because customer service is rude and of poor standard. Client teams are often in the office discussing how annoying/irritating customers are/ how much everyone hates them. It's really terrible for morale and explains the bad customer service. - lack of any communication. Don't listen to any feedback either then blame lower level staff for failures -really stingy with salaries of staff who keep the business running