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Follett Content Solutions

Engaged employer

Small business - Senior Bid Specialist Follett Content Solutions Employee Review

5.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

This is not a Small business - like qualifying for certification - but everyone knows everyone. The CEO walks around. Everyone knows who everyone is. It feels like working with family.

Cons

The technology is a little old - however there are improvements being made.

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Follett Content Solutions Response
1y
Thank you so much for taking time to provide a review and your feedback. We very much appreciate it.

Explore other reviews about Follett Content Solutions

5.0
29 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Motivated and flexible work options

Cons

Very good company. No cons.

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Follett Content Solutions Response
1y
Thank you for taking time to complete a review. Thank you for all the work that you do to help us continue to grow as an organization.
1.0
8 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can feel good about working towards getting books in the hands of students.

Cons

The organization has significant structural and leadership problems that make it difficult for teams to operate effectively. In several departments, decision-making appears disconnected from real functional expertise, which leads to confusion, poor prioritization, and slow execution. In marketing in particular, there seems to be a lack of informed leadership, and that gap shows in both strategy and day-to-day management. Communication from senior leadership often relies heavily on vague corporate language rather than clear direction or demonstrated understanding of the work. That creates an environment where appearances are prioritized over substance, teams are left unclear on priorities, and meaningful progress is harder than it should be. At a broader level, the company seems to struggle with leadership judgment and organizational discipline. Poor decisions, ineffective planning, and operational mismanagement appear to be tolerated for too long, while commercial performance masks deeper issues that do not seem sustainable. One of the most concerning aspects is the lack of accountability. Questionable behavior, poor performance, and misleading reporting do not appear to be addressed consistently. In some cases, people seem to remain protected or simply moved into different roles instead of problems being resolved. That undermines trust and damages morale across the organization. The culture also feels weak and performative rather than genuine. Surface-level perks are presented as culture, while deeper issues such as retaliation, political behavior, poor transparency, and passive-aggressive dynamics go unaddressed. Instead of solving root problems, leadership often appears to manage optics. For people who value strong leadership, healthy culture, ethical standards, and clear accountability, this may be a frustrating place to work. The environment can feel demoralizing, overly political, and resistant to meaningful change.

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Follett Content Solutions Response
1mo
Thank you for taking time to provide feedback, we take all feedback received serious. I would love the opportunity to speak to you regarding your feedback to get more detail. You can contact me directly at ewiant@follettcontent.com or 708-884-8514 Emily Wiant Senior Director, Human Resources
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