Pros
The first few months were pretty fun. Riding an electric bike up and down the hills of this amazing city was a great way to get some exercise and make some money. The people are great, always willing to help each other out to get things done. When we have to pull food from the shelves for whatever reason, we get to take it home. Nothing like free food!
Cons
After a little while, things started to fall apart. The various warehouses were closing and reopening and they never told us why. For a while, we only had one warehouse on Valencia open so we had to do really long rides back and forth. The people managing day-to-day operations in the warehouse are cool, and I think do a good job advocating for us, but senior people don't seem to really listen to them and actually fix things. This results in bikes that are semi-broken and take forever to get fixed, us wasting time stocking and auditing products that we all know no one is going to buy, and work being divided up awkwardly and inefficiently. I was injured on a ride, and it took many weeks for the company to admit to me that they didn't have any workers compensation insurance, and even longer for them to pay me everything they owed me. Now, payroll has been messed up for three paydays in a row, resulting in people being paid late, people being paid less than what they were actually owed, and people not getting pay stubs so we can't verify if our checks are correct or not. When we ask about this, we're always referred back to one HR person, who doesn't usually respond promptly, and doesn't fix issues until asked multiple times over multiple days. All this for $18 an hour, and I know that sounds like a lot, but the bay is expensive af and that's only above San Francisco's minimum wage by less than $2.