Just....no - Anonymous employee Footmaster Employee Review

Coworkers were so lovely. A shame that was the only good part of the job. I understand you don’t have to love your job, but this was something else.

Where do I even start?? Owner is incredibly arrogant and rude! - and he knows it too. He has no care in the world of who you are and what you do. All he wants you to do is SELL. But tell me, how is that possible when no proper training is given to staff on why the shoes are worth selling? He rips off designs and claim the as his own. Makes them so cheap, they break after 2 wears. I can’t even begin to count the amount of people who come back requesting for a refund/exchange for their shoes (the policy doesn’t exist within the company BY THE WAY) because they’re shoes have fallen apart. How am I supposed to tell an elderly person (the target audience of the company) that what they want isn’t possible. Couldn’t tell you the amount of guilt I felt selling $200+ shoes that shouldn’t even be called shoes to people. Don’t even get me started on the delayed pays, last minute rosters, lack of superannuation (which I have only received since leaving the company so he wouldn’t receive a lawsuit). I MEAN COME ON! He asks his employees to write reviews on here to up the star rating. Is he that blind? What will make him realise that HE is the problem. NOT HIS STAFF. So stop treating them like they are!

Retail staff were lovely (I don’t know how some of them stay)

Everything else: - disorganised - owner (Richard) is extremely arrogant - had to follow up pay for the two pay cycles I worked before quitting (still haven’t been paid for my last roster period, and have been ghosted by Richard) - rosters came out late the night before the start of the roster period - other employees reported it took weeks to get paid when they began with the company - owner sets sales targets and will call stores to unprofessionally criticise employees when they are not met #toxic (also no acknowledgment of exceeding sales targets)