High intensity of work - Technical Support Engineer Fortinet Employee Review

3.0
11 Dec 2024
Recommend
CEO approval
Business outlook

Pros

- you'll learn a lot about their products - You'll get to be a more rounded tech support in networks - Work remotely most of the time

Cons

- Pay is good, but not that great once you see the kind of work you do on a daily - management lack experience and dont know how to encourage their team - multiple calls a day. All sort of issue and complexity

Explore other reviews about Fortinet

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance. Interesting projects

Cons

Internal tools are lacking compared to other places

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- On target OTE and uncapped commissions - Great overall work culture - A lot of cool Field marketing events - Ability to expense dinners, entertainment, gifts for clients - Great company vision and a broad security fabric portfolio with several third party validations for a well-known cybersecurity brand makes it easy to sell and be successful.

Cons

- New business quotas are the same for every seller at least on my team, who all have very different territories, some with more white space heavy accounts that can be much more challenging to hit quota compared to other territories. Quotas went up by 20% from previous year. - Too many internal systems to navigate - processes and sales enablement tools could be more efficient - You can be the top performer in your US sales segment, and still not make it to President's Club because of the way it's structured - competing against different segments and only top 3-4% get to go each year. Rewarding top performers in general is an area needing improvement in my opinion.

See reviews by: Helpful|Rating|Date|All