Nicknamed SiHell - Customer Service Representative Foundever Employee Review

2.0
2 May 2011
Recommend
CEO approval
Business outlook

Pros

Steady paycheck Guaranteed hours lax dress code (in my facility) lax corporate culture (in my facility) Free Internet Computers and Phones for employees to use on breaks For the most part, they seem to hire anyone as long as they are breathing

Cons

Where do I start: Poor training and development Computers and software from over 10 years ago still being used like it's the best thing ever VERY lax structure, leaning towards favoritism within management groups When a computer breaks, it stays broken forever before being fixed (i'm talking about something as simple as replacing a keyboard...it stays broken forever until the IT department 'fixes' it.) Dirty, broken, stained chairs and tables and carpet. The place is a constant madhouse of employees coming and going. Not many people stay very long in this place and for good reason. They seem to hire anyone that is breathing...it takes a certain type of person to do this job...bad employee choices hurt the business. People not making the grade are 'weeded' out by management constantly. Promotions are a joke Managers have the personalities of brooms The place is like Peyton Place.

Explore other reviews about Foundever

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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