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      FreeAgent

      Part of NatWest Group

      Engaged employer

      FreeAgent reviews

      Great Culture, But Something's Changing - Software Engineer FreeAgent Employee Review

      3.0
      18 Aug 2024
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The newly-refurbished office is a great environment, making it easy to collaborate, even with remote colleagues. Strong relationships across the company, both within and outside the engineering department, make the work environment enjoyable. The company culture is positive and accepting, with plenty of fun and engaging activities.

      Cons

      There's noticeable salary disparity depending on the team, which can cause frustration and affect morale. This has been improved but should not still be an issue. Innovation within the engineering department is often stifled by the CTO, limiting growth and creativity. Leadership is becoming a barrier to important internal initiatives, such as the Pride group, which undermines the company’s inclusive values.

      avatar
      FreeAgent Response
      1y
      Thanks for your review. It’s great to know the office updates are appreciated and your experience of the culture is positive. We’d love to share how we support the initiatives across the company, some of which happens behind the scenes, as you say balancing autonomy with support is a fine line. Hopefully you’ve had a chance to share your ideas in the survey last week but do come and have a chat with anyone in PeopleOps anytime.

      Explore other reviews about FreeAgent

      5.0
      8 May 2026
      People consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      I couldn't be happier with my experience applying to FreeAgent! The process was incredibly fast, I received my verbal offer just two weeks after applying, and the recruitment team was wonderful. They were so communicative, making sure I always knew exactly what to expect. The steps were well-structured: a phone screen interview, a written assessment testing key job skills, and a really welcoming competency interview with various members of the team. I felt supported at every turn. Beyond the great experience, the offer itself was very competitive, and the benefits package is seriously impressive. If you're considering applying to FreeAgent, I highly, highly recommend it!

      Cons

      I have no cons to offer, as the entire recruitment journey was truly supportive, smooth, and professionally lead by the Talent team.

      5.0
      23 Sept 2025
      Engineering intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Welcoming environment, lots of engagement activities, well organised.

      Cons

      Hybrid working means sometimes you are only interacting with some of your team.

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