Pros
Had an absolutely amazing management team here. The manager and Assistant manager were brilliant, staff were always fully trained, task completed productively and quickly, all staff at all times were kept updated about everything going on within the company and store. Had massive respect for the whole operation of this store..... hence why I stayed for 9 years until the unfortunate closing of the store. Bonus and incentives available are some of the best around in retail, some months I would earn more than my wage in bonus and commission alone. Amazing 70% discount on clothes, and individual extra discount schemes given to all staff from day one of employment. Staff are also amazing, such a great tight knit group of people.
Cons
HR and head office are appalling. Slow and ineffective at dealing with staff, if it weren't for the manager at the Metro store, the store would have gone under years ago. Head office have no personal interest and invest no passion or care into their staff. Luckily the level of care and personal attention received from the Metro Centre management, compensated. During the redundancy process, head office completely dismissed the staff and managers, and treated them very very poorly, especially after some had given many years of exceptional service.