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      Front Steps (TX)

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      Front Steps (TX) reviews

      Please Run! - Case Manager Front Steps (TX) Employee Review

      1.0
      19 Jan 2022
      Case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      great case managers, good mental health care benefits, a mission I believe in

      Cons

      I have never had a worse job experience in my life. Turn over is INSANE because leadership is so horrible in every way. The only people left in charge do not have experience with the population they work with, and therefore, have unrealistic expectations for workloads. Management and supervision are lacking so much, many management level tasks are assigned to case managers, sometimes with very short notice. They do offer stipends for extra work, but you benefit if you're willing to beg for it when you notice that your paycheck was shorted. This is not the organization that values respect or growth. Leadership is malicious and uncommunicative.

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      5.0
      25 Sept 2023
      Client navigator
      Recommend
      CEO approval
      Business outlook

      Pros

      I received multiple pay raises from November 2020 till September 2022 in addition to yearly bonuses. The pay raises were roughly about 3 %, but I don't remember the amounts of the bonuses. However, every little bit helped.

      Cons

      While I was there, not once did I receive a yearly review, or any feedback positive or negative.

      4.0
      10 Jul 2025
      Client navigator
      Recommend
      CEO approval
      Business outlook

      Pros

      Great clients. Most of my coworkers were great. The pay was very good, especially for the overnight shift. There was a huge focus on taking time off for mental health. There were also several cost of living wage raises.

      Cons

      There were a few coworkers that didn't pull their weight. They were lazy and barely did anything. One would sleep on the job overnight and the other would bully clients about the smallest things. Then you had to do damage control when they set off a client.

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