Some good people. Very poor Senior Management. Horrible back office/IT systems - especially billing - Sales Representative Frontier Employee Review

1.0
5 Mar 2013
Recommend
CEO approval
Business outlook

Pros

There are good people on some teams across the company. My direct Manager was the best leader I have ever had. My Manager's team was extremely productive.

Cons

Company billing systems horrible. Commission payouts are 4-6 months late or worse. Do not believe anyone that tells you otherwise. Company focused on booking revenues on paper. Very little Executive Level concern about getting services installed quickly and correctly - or billed correctly.

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Few less not many some

Cons

Many numerous lots a lot

avatar
Frontier Response
1mo
Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
See reviews by: Helpful|Rating|Date|All