Good position for starting out - Fiber Customer Support Analyst Frontier Employee Review

3.0
19 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Union work, steady income, decent benefits

Cons

Micro management and inability to grow a career

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Frontier Response
3y
Every day, we strive to create a respectful environment where team members can grow both personally and professionally. We would love to hear more about your experience to ensure this gets addressed. Please contact our Employee Support Team at: FrontierCareersFeedback@ftr.com ​

Explore other reviews about Frontier

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
6d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
6d
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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