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      Frontier

      Engaged employer

      Frontier reviews

      Technical Support Rep. - Technical Support Representative Frontier Employee Review

      3.0
      22 Jul 2015
      Technical support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Frontier was a learning experience. One where I learned that customer service is not a job I want to do ever again. Don't get me wrong. The people that I worked with and for, were great people, it was just the customers that I had a problem with.

      Cons

      Working on a computer help desk and dealing with irate people.

      Explore other reviews about Frontier

      5.0
      13 May 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      8 Jul 2026
      Senior director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      lots of management changes and reorgs

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