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      Frost Bank

      Engaged employer

      Frost Bank reviews

      Supportive environment overshadowed by performance pressure - Telephone Customer Service Representative Frost Bank Employee Review

      4.0
      2 Jul 2026
      Telephone customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with good benefits as well. Good environment to work in and nice team members as well.

      Cons

      In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

      Explore other reviews about Frost Bank

      5.0
      1 Jul 2026
      College intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun Environment. Good leaders and peers. Remote work most of the week.

      Cons

      none for me, I had a very fun time.

      4.0
      1 Jul 2026
      Relationship banking officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture, relationship focus, training programs

      Cons

      Consolidation of relationship officer and portfolio manager

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