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Fulton Financial Corporation

Engaged employer

Back office Customer Service Rep - Anonymous employee Fulton Financial Corporation Employee Review

3.0
11 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Its a call center. Pay was OK, benefits were sub-par. Managers are nice. At least they offer 401K.

Cons

The communication between the branches, call center, and other departments are terrible. If you try to contact other departments to research something, they don't really want to assist you or do the least amount of work possible; if the task requires any work on their part they give you attitude and a hard time. They schedule is ridiculous, some days they have you working an hour or two more if you have to work that weekend. their are too many shifts and anyone who get stuck with 10-7 shifts are just screwed in my opinion especially those who have to drive in that terrible traffic.

Explore other reviews about Fulton Financial Corporation

5.0
23 Feb 2025
Recommend
CEO approval
Business outlook

Pros

They consider their employees and do take feedback into account.

Cons

Many regulations tend to view things in black and white, even though situation is more complex.

2.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

Great paid time off program and decent benefits

Cons

No work-life balance whatsoever. I cannot recommend working in the HR Department at the financial institution.

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