- Lousy management
- Lousy benefits (close to none)
- Lousy bonus/increment
Management basically screwed up the monitoring system when they forcefully go live on new system before even prepared enough. The culture here is to do first and think later. Basic forecast and estimation are not even applied, as if there is no common sense.
In terms of benefit, it's pretty much standard across the entire company. Everything is either minimum or below minimum. Imagine AL is 12 days, EPF 12-13% and no outpatient coverage for insurance. Don't even think about dental/optical/claim for WFH equipment. The company will ask you to buy new monitor yourself as an investment LOL.
Bonus/increment were said to based on PERFORMANCE and company profit. Let me give you a new definition of based on performance. It means you will only be qualified for it if you are TOP PERFORMER (was top 20% as of Jan'22). The calculation is simple, where the total production of team is divided by total number of staff and multiply that with 120%, that will be the number you need to hit to qualify for bonus/increment.
FYI, the peak salary for analyst level, be it junior or senior, should be at RM5000. Bonus is only 50% of a month salary. So don't be too happy even if you're qualified for it 🤣.
One last thing that is specific to this role will be the replacement for public holiday (RPH). As you are required to support 24x7 operations, the RPH is only given if you are assigned to work on that particular day. In another words, if your off days fall on the PH then it's as good as burnt. This issue was raised by me personally for several times but management kept BS me by saying they follow standard market practice -> (people eat sxxt, how come you never eat sxxt then?).
