2.0
12 Jul 2013
Current employee, more than 5 years
Fredericksburg, VA
Recommend
CEO approval
Business outlook
Pros
The benefits are good. You don't have to have any prior experience or a degree to get a job.
Cons
EXTREME micromanagement. You must meet certain numbers to be considered a competent employee. Sometimes those numbers are unrealistic. Your job is always hanging over your head. You are never praised for your hard work, just criticized that you need to do even better. The stress level is very high at almost an unhealthy level. It is not unusual to see a coworker have to leave early due to an emotional breakdown. Call center environment with not even a few seconds between calls. Employees are told that this is going to be fixed but it has been going on for years with no change.