Mandatory overtime / Metrics driven - Customer Seevice Representative GS Services Employee Review

It was okay. It’s a good starter office job.

Too much micromanaging in the office.

I worked here for almost 3 years and had a ton of great experiences! The people on the team were great, most of the supervisors were good. Overall it was a great experience and I learned a ton from it as well!

The communication wasn't the best. The vacation and paid time off got reduced to just paid time off, which we still get an occurrence for was quite absurd.