Monitoring and micromanaging - Business Development Manager Galactic Federation Employee Review

This is Zach, CEO of Galactic Fed. I know who this former employee was, so I can speak to his situation. He had a rough start - his manager was on maternity leave, so we brought in an interim manager, the "sales trainer" he referenced. I'll be honest, that sales trainer did not do a good job. She gave too much tough love, was too rigid, and not positive enough. We parted ways with her shortly after this employee left. I'll be the first to admit we aren't perfect - like any company of our size, we've had less-than-great folks. But we don't let them stick around long. We parted ways with that sales trainer within 3 months of bringing her on. I work hard to build a fun, positive, uplifting culture here, and we give plenty of chances for people to improve, but I don't let debbie downers stick around. Regarding other feedback this former employee shared - oversight, micromanagement, etc - I respectfully disagree. Listen, we probably shouldn't have hired this guy, because he was pretty old school, and didn't fit our vibe and culture. Keep in mind he only stuck around for a few months (not a year like his posting suggests). He struggled with modern software like slack, Gong, and HubSpot (basically anything other than email), and when he made mistakes (like the time he went rogue and quoted a random unapproved package to a client, which would have given us negative profit margins), we told him we'd like to review the emails he was sending, and his call recordings to give him feedback on how to improve. He did not like that. He insisted that "he was a seasoned sales person, we should bugger off and let him do his thing" - but when you've only been at a company for a month, you kinda need to be patient and learn the ropes 😆 To be clear - we all make mistakes at work. This is a chill, supportive place. The rest of our sales team loves the culture - we set reasonable targets, we have fun, and we'll help you get better as long as you have a good attitude. I believe this former employee now works at a more old-school, corporate type setting, without all the latest technologies, and he's probably crushing it there! I hate having to write a response like this - I never want to be the kind of CEO that negates bad reviews, because we aren’t perfect, and I want to learn how we can improve. But in situations like this, I feel obligated to tell our side of the story. If you ever have any worries, just shoot us an email and ask for Zach, I’ll be happy to chat with you myself. Same goes to this former employee - I’m sorry you had a bad time, but I’m happy to hop on the phone with you to chat it out if that will make you feel better.