Gallagher Bassett Services - Senior Account Manager. - Senior Account Manager Gallagher Employee Review

2.0
9 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Caring helpful employees who want to do a good job. Fair pay, Ability to work remotely Interesting clients. Some really good people.

Cons

No work life balance. On call 24/7. Need to work even if taking a vacation day. Evening and Weekend work a necessity and a full weekend off is s rarity. Overloaded with clients and no meaningful backend support to meet client demands. High stress levels among employees. Punitive environment leading to excess focus on CYA activities. Employees are not empowered to make decisions and own results Absolutely crummy expense reimbursement process. Either pay the Amex bill yourself or speed up the reimbursement process so your employees don't needy to underwrite your business expenses.

Explore other reviews about Gallagher

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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