Outdated Company, Toxic Culture, No Career Development Opportunities - Senior Resolution Manager Gallagher Employee Review

1.0
17 Oct 2022
Recommend
CEO approval
Business outlook

Pros

You can work remotely with a flex schedule that allows you to have one week day every other week off.

Cons

There is a major disconnect between upper level management and the teams actually working with clients and customers. The company also puts the needs and well-being of their clients above their employees. Employees are constantly asked and expected to take on more job responsibilities and integrate policies that are time consuming but do not add value. There are very limited opportunities for promotions or career advancement. Employees are not offered competitive salaries and raises or opportunities to make more money are very minimal.

Explore other reviews about Gallagher

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

See reviews by: Helpful|Rating|Date|All