Burning out quick!! - Client Services Manager Gallagher Employee Review

1.0
28 Jun 2024
Recommend
CEO approval
Business outlook

Pros

I’ve like my coworkers, so far everyone is really nice and helpful when they can

Cons

Not even kidding the workload is insane and I am not sure how to keep up without putting in OT. That being said they don’t like paying OT so many CSM’s work late into the night. Personally I need work life balance so I’m not working without getting paid. *massive workload *recent high turnover *too many systems that constantly crash *books are a mess! a lot of E&O *10 day PTO *Pay is low

Explore other reviews about Gallagher

5.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great exposure to a true corporate environment at HQ in Rolling Meadows. The internship significantly strengthened my professionalism, from communicating with senior leaders to participating in client-facing meetings. It also built my confidence in public speaking through regular presentations, team updates, and collaborative discussions. The culture encourages interns to speak up, take ownership of projects, and operate at a high standard, which accelerated my personal and professional growth.

Cons

None, the experience was extremely well-structured, supportive, and provided meaningful exposure to both leadership and real client work.

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

See reviews by: Helpful|Rating|Date|All