Unless you really need a job... - Customer Service Representative Gap Inc. Employee Review

2.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours and you can pick shifts in any store of Gap in the area (Old Navy, Gap, Banana Republic and Athleta)

Cons

- very little hours; as a part-timer I rarely had 20h/week - if sales are not reached shifts are cut last minute, even during your shift - it's very physically intense - as an employee you have 50% off from the original price, so it's more convenient to buy as a customer

Explore other reviews about Gap Inc.

5.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, company culture is collaborative and supportive.

Cons

Compensation can be lower depending on department,

4.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are amazing! Managers were always on top of training and making sure employees have the tools they need to be sucessful.

Cons

Heavy focus on credit card and rewards numbers.

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