employer cover photo
employer logo
employer logo

Garfield Refining Company

Engaged employer

Company on the Rise - Customer Support Specialist Garfield Refining Company Employee Review

5.0
27 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Get to work in a cool environment and learn a lot about an industry you probably never thought about before. Roles are always open to change and promotions are attainable as there is a focus on growing the company from within. People often stay for 10+ years and it is easy to see why. Employee input is appreciated at all levels, and the boss is always willing to meet to discuss ideas.

Cons

Tough commute as it's not an easy area of town to get to. Can be short staffed at times so work can pile up quickly

Explore other reviews about Garfield Refining Company

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

love working there so much!

Cons

their base pay is low but there's lot of bonus opportunities

3.0
13 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Garfield provides a great work-life balance; work stays at work. - Account Managers and those in customer facing roles can experience limited growth through title changes and slight adjustments to responsibilities. (although opportunities beyond that are minimal) - The Garfield team is generally enjoyable to work with. - The company is ideal for those prioritizing stability in their career. - Good benefits (outside of PTO) and justifiable compensation given its size and very niche industry.

Cons

- The company is hindered by typical small business challenges, including a lack of formal and updated processes/OPA's and resource constraints. - The office layout and siloed roles can lead to challenges in cross-department collaboration, occasionally resulting in miscommunication and a clique-like culture (problematic for a small company). - Weak organizational team mentality. - There is a passive approach in leadership style, which avoids micromanagement but can sometimes result in a perceived lack of organizational control and direction. - Lacks a future state vision, it is primarily status quo driven. - The PTO policy is lackluster compared to other opportunities in the city, making it non-competitive. - The company's structure and focus may not align with highly ambitious career growth. Note: These things may have changed since my tenure and are subjective to certain roles within the company.

See reviews by: Helpful|Rating|Date|All