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Garlock Sealing Technologies

Is this your company?

Great and Really Bad at the Same Time. - Customer Service Representative Garlock Sealing Technologies Employee Review

2.0
29 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Safety is truly the culture there. Many of my fellow employees had been there for 8, 10 or more years and seemed happy. A lot of the people I met were really lovely. The benefits were fine. There were lots of employee events and opportunities for training, which was cool.

Cons

I was hired at a bad time to train me. My team was busy non-stop for my first month at this company, so I was kind of an afterthought. I think a few members of my department were ambivalent about me from the start. At their worst, some of them were frequently patronizing and condescending toward me. Sometimes they refused to even sit next to me at events! I was given a very mild verbal warning about tardiness (it included the words "it's not a big deal") about a month before I was fired without an improvement plan after working there for about three months. My boss stopped talking to me or really even looking me in the eye about a week after the "warning". When asked why I was fired, I was given a sheepish response about how I had missed too much time, "...and there are some other things." My new boss had told me that "family comes first" on multiple occasions, and the one full day and two half days of work that I missed were spent caring for my sick toddler. He knew this, so his words ring pretty hollow. Other members of my team had taken far more time off in my tenure there. I was probably not a great fit for this position, but I think they could have let me have a more dignified exit.

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Garlock Sealing Technologies Response
8y
Thank you for taking the time to write this review. We value feedback and strive to continuously improve and develop. Since Glassdoor is anonymous, we would welcome you to contact us at EmployeeFeedback@Garlock.com or you can contact me at danielle.phillips@garlock.com. We appreciate the comments and we will continue to develop as a result of the feedback we receive.

Explore other reviews about Garlock Sealing Technologies

5.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Very Team based with welcoming opportunities within the company.

Cons

Growth is promoted, but pay does not reflect the promotions. With the company based in Palmyra NY, they tend to go based on the cost of living there rather than other locations (mine being Houston, TX). The promotion was more work with not enough increase in pay.

2.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits - medical, dental, 401k match, potential bonuses, hybrid work schedule

Cons

Lots of tenured people are leaving for other employment, employee satisfaction is at an all time low. Management never fills positions as people leave, instead work is spread out with no compensation for those people until there is too much work to stay afloat. There is hardly any accountability for work being done, with corners being taken. Decisions of management do NOT support long term growth or even sustainability. Departments are getting shut down to "save money" but it is only short term and no forward thinking. The general consensus is that the place is kind of a joke, and will not make it long term.

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