No transparent management - Account Manager Gattaca Employee Review

Thank you for your positive comments on career growth opportunities at Gattaca, including the chance to relocate internationally as well as our benefits package. I’m sorry that you had a negative experience with us. As an international business we are constantly adjusting our operating model to ensure that we deal with global clients more effectively. You are right that competition between offices should not result in any detriment to the service such clients receive. This is something we are aware of as an issue in some sectors and we are working towards fixing it. Out international offices were historically set up by British expats and until quite recently were run from the UK. However, over the last year or so we have appointed Regional Managing Directors who have the autonomy and responsibility to make decisions locally and we have been ramping up our recruitment of local nationals in order to improve the expat to local ratio – this will continue to be the case as we make our business more scalable globally. As part of our scaling up we will look to build our Group Support (GS) infrastructure globally, including HR. You’ll appreciate that when an office is small it is difficult to cost-justify too many support staff. However, as we grow we have a strategy to build GS headcount as sales headcount increases. Thanks again for taking the time to give us your feedback – its appreciated.