Great learning opportunities but low pay and retail stress - Geek Squad Advanced Repair Agent Geek Squad Employee Review

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tech-centric environment with lots of opportunity to learn entry level IT skills, troubleshooting, repair, etc. Great foot in the door for higher level positions. You'll receive exposure to many unique devices/issues you've never seen before.

Cons

Still a retail environment. Management is very metric-focused and often non technical. Pay is rather poor for what you're expected to know, and the scope of your work.

Explore other reviews about Geek Squad

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture with in the company.

Cons

Management can be on power trips at times.

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's an okay environment to work in. I wish there were more benefits for part-time, though. And a pay, if it was higher, would be great.

Cons

A lot of hot-headed customers come in.

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