Helpful team and work from home, but limited growth - Remote Support Technician level 2 Geek Squad Employee Review

Explore other reviews about Geek Squad

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

It is a good fast pace environment and there is always something to do there

Cons

There are no cons in my opinion

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tech-centric environment with lots of opportunity to learn entry level IT skills, troubleshooting, repair, etc. Great foot in the door for higher level positions. You'll receive exposure to many unique devices/issues you've never seen before.

Cons

Still a retail environment. Management is very metric-focused and often non technical. Pay is rather poor for what you're expected to know, and the scope of your work.

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