Total disaster - Anonymous employee Gelato Employee Review

1.0
17 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They pay more than competitors

Cons

- work-life balance doesn't exist in this company at all. They expect you to answer phones / messages on weekend or late nights. - your work is totally not appreciated at all. Almost every Gelato's employee is burned out after couple of months - Their culture deck is sick by foundation: they say, "its the fast that eats the slow". Company's targets changes every months, sometimes weeks. This makes 80% of teams initiatives go flush, as you can't even hit your monthly KPIs due to how fast they are changing it. - Even though they are fully aware some of the KPIs are impossible to reach, their delusional management expects you to do the impossible, resulting in impossible pressure and stress one day to another. This many times leads to products or services released in a hurry, chaos and non-quality.

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Gelato Response
1y
Hi, Thank you for taking the time to share your feedback. I’m sorry to hear about your experience at Gelato. Leading a diverse team of 57 nationalities across 20+ countries presents challenges, such as time zone differences and rapid changes inherent in a fast-growing scale-up. While some thrive in this dynamic environment, I understand it can be challenging for others. We acknowledge areas for improvement, and your feedback is a valuable reminder of the work we need to do. It’s worth noting that over the past 18 months, approximately 20% of our new hires are returning team members who chose to rejoin Gelato. This reflects our commitment to fostering a workplace where individuals feel valued and supported. We will reflect on the points you’ve raised as we continuously evolve and improve. Thank you again for sharing your perspective. We wish you all the best in your future endeavors. Warm regards,

Explore other reviews about Gelato

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

When you are looking for a sales role there are key things you look for in terms of the opportunity. Is there product market fit? Is there a large total addressable market? And do I have a chance to crush my numbers? The answer is yes to all of the above. There is so much market demand and need that the opportunity is enormous as a seller. This is also the best space that I’ve ever sold into. These are business owners and entrepreneurs who care about their business and employees. They are genuine people who only want the best for their business. It is by far the best market and opportunity I’ve sold into throughout my career. Gelato also has an incredible team that is willing to go above and beyond to support. It is easily the smartest and hardest working group of people I’ve worked with in my career. The company is willing to pivot and change, and moves fast all in an effort to win more. If you’re a sales person who wants an opportunity to crush your numbers and puts in the work, this is the spot.

Cons

This is not a place for someone who wants to clock in and clock out. Sales is a tole that the effort you put in directly impacts the results. If you’re willing to work hard, you will hit your numbers. If you want a slow paced 9 to 5 this isn’t for you.

5.0
29 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good job, good pay, good coworkers

Cons

High stress environment, High level security

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