The compensation is EXTREMELY low compared to the industry. It is NOT competitive no matter what the bot under this post tells you. It's almost insulting. If you work on a team that has a lot of overtime you may see this differently because you are paid for overtime, but even with that it is STILL not industry standard pay for the long hours.
Don't be mad about it... get your experience and LEAVE like everyone else here does. It's like they expect to have high turnover so they don't invest in FA's training at all. They throw crap on the wall and whatever sticks... sticks.
High turnover is still an issue here. I've seen people be here for a month and LEAVE because they got little support on their teams and felt overwhelmed.
You are given a week of "boot camp" training, and while they do their best, once hired you need additional training and you may not get it depending on the managers on your team who expect you to perform PERFECTLY without being adequately trained, while their mistakes are 🤷🏼‍♀️ Oops... our bad.... still gonna blame YOU for it.
I have to also believe that managers and directors here are not adequately trained either. I believe many of them have never effectively led a team to anything but attrition, but I digress.
Client focus. This can be a good or bad thing. Most times they fail to set boundaries with a lot of these clients so they make ridiculous requests at the drop of a hat. It burns out the managers and that translates to mistreatment of the FA's in their charge. I get that this is a business and we are in the business of pleasing clients, but it shouldn't be at the cost of employee work/life balance here. Set healthy boundaries.
I've also never been part of a company that is as stingy with PTO as they are. You only get 15 days as a FA. That is also ridiculously low. They just recently increased that from 10 days believe it or not. 🤪
Don't even think about getting a human response from the bots in HR. They clearly work for the company to protect their interests and don't give a care about anything else. Their responses are often cold and extremely tone deaf.
The office I work in is something out of a 1980's movie about Wall Street. It is a extremely undesirable and uninspiring space to be in.
A con is definitely this "hybrid" nonsense they are forcing on employees because they signed a lease for dreary terribly lit office space and have to justify it by making us miserable by coming in... only to stare at the same screen we could have stared at... AT HOME.
Oh and that 3-2-1 policy... you'll get pushback for even attempting to ask for it. It's like pulling teeth and the Borg HR team didn't even have a official protocol in place to administer it for their employees when they announced it. It was like pulling teeth getting it approved.
