Bad management behaviour - Anonymous employee Genbook Employee Review

Great work environment for day to day life

Distance is an issue when it comes to communication.

- Office is at WeWork in Santa Monica

- Parking not included, so prepare to spend an additional $250-300 per month - All leads are inbound, yet the leads aren't qualified and not enough to make quota, no one makes 100% quota --> Ask what the closing percentage is (~20%) then the total number of leads per sales rep per month... it won't equal the quota :( - Online scheduling is a feature based space, yet Genbook is significantly behind the tons of competitors out there, so you lose a lot of business - Genbook is more expensive than 95% of the competition, so without all the features, no sales person can overcome those obstacles - Base salary is considerably lower than any other tech company in the area - Main office is in Sydney, so any issues that need to be resolved take way too much time, which means you end up losing business. Not only that but communication is broken and management of the sales team is done by someone 5,000 miles away - Disconnect between the teams at the front lines and Sydney, so unnecessary product features are created by the product team that make no sense - They dont treat their employees very well. Re-neg on agreements they make and break promises of upward mobility and commission, very sketchy