Great Experience, but felt unappreciated. - Case Manager Genentech Employee Review

3.0
12 Mar 2014
Recommend
CEO approval
Business outlook

Pros

From a Contact Case Manger: I worked for an awesome department! The supervisors were stern yet understanding and supportive. My FTE team mates were AWESOME! They were always very helpful and wanted me to succeed. If you're a quick learner and up to date on using technology you will do very well through training. Other Pro's: PAY, Shuttle, good variety of lunch options, mini department events, catered lunches during busy weeks, awesome on-boarding process, through training...

Cons

Little to no chance of getting an FTE position within access solutions. You'll only get in if someone leaves or if you apply to a different department. Contractors ARE NOT treated fairly/aknowledged by management because of the "laws" prohibiting it. Contractors do the same amount of work if not more, contribute our ideas during meetings, work along side our FTE peers and yet our work is not "suppose" to be noticed. I worked by buns off, stuck it through the 10 hours shifts and rarely asked for any days off. In the end I was left feeling like replaceable goods. This does discourage someone from ever wanting to be a apart of the gene team.

Explore other reviews about Genentech

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great salary and team! The interview process was smooth and effective.

Cons

To be determined, but so far many alignment meetings. Some folks have frustuations around the re-org and strategy changes.

3.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Genentech's origin story and mission are genuinely inspiring — few companies can point to such a meaningful historical arc in medicine. Patient engagement is taken seriously and feels authentic, not performative. The campus is beautiful and the culture has real warmth.

Cons

DDA is operating with significant gaps. First, the foundational data infrastructure is not mature enough to support the ambitions being set for the team. Second, the measurement culture has gotten ahead of the methodology, and no one in a position of authority seems to be asking hard questions about whether the numbers actually mean what they're being presented as meaning. Third, some management feel disconnected from the work itself, lacking the knowledge, hands-on experience, or relevant credentials. Individually any one of these would be manageable. Together these create an environment where it's hard to do rigorous work, rather work is performative, and be recognized for it.

2
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