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General Dynamics Information Technology

Engaged employer

The pay is good if you can handle the abuse. - 1-800-Medicare Customer Service Representative General Dynamics Information Technology Employee Review

2.0
9 May 2012
Recommend
CEO approval
Business outlook

Pros

It is a big organization with it's hands in many pies. I'm sure some jobs in the organization are better than others. I can only speak about being a call center representative. The economy is tough and the pay is somewhat decent. I don't want to deny anyone a job, but I would not recommend working the phones at Vangent if you have better options.

Cons

If you are low on options, you have the patience of Gandhi and a high tolerance for abuse from both callers and management, this is a good job for you. That said, it is a job, times are hard, and the pay is decent for a customer service job.

Explore other reviews about General Dynamics Information Technology

5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great communication learning experience in information technology and insurance

Cons

I do not have anything negative to add. However, there is always room for improvement.

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and flexible telecommute options

Cons

Extremely basic benefit offerings. There also seems to be a very wide chasm between GDIT internal (management/corporate) and front-line staff who are focused on the contract.

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