"Transformation Happens Here" is right, but not in a good way. - Process Associate Genpact Employee Review

2.0
5 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Work/Life Balance, Paid training, Pay rate, Provides WFH equipment, Knowledgable Management/Good Coaches (when they respond)

Cons

Scheduling is "Per Business Needs", Management is often unresponsive and always changing, Accommodations are severely mishandled, Structure for moves to Production or lateral position shifts is incredibly lacking, and Policies and Procedures are also always changing

Explore other reviews about Genpact

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

3
See reviews by: Helpful|Rating|Date|All