Pros
Staff are great and actually care about the patients and providing great quality care and building the relationships with family and patient.
Cons
It's ALL about the money. Management is so caught up in making money, quality of care is put on the back burner. For community relations, sales essentially, territories inside offices are not divided equally, yet everyone has the same target admissions required, making it impossible to meet goals. There is very little leadership in the office and no leadership from corporate. All corporate cares about is making that dollar. The monthly calls sprinkles the scent of caring, yet the trickle down of poor performance across the board is prevalent. Nurses are thrown to the wolves in a hurry, and no corporate appreciation for their, or any staffs for that matter, hard work. Very high nursing turnover, and understandably so. Local leadership amounts to confusion and fake smiles and caring. No support from corporate. No support from local "leadership". They gripe about the low admissions in the office, yet I have yet to see anyone higher than local "leadership" show up to help figure out why. Forget using "excuses" like - local competition, when your office isn't local or service failures from corporate. They expect you to become a magician and make admissions appear out of nowhere, or make these accounts forget that corporate hasn't paid them month after month, or the care is poor (most likely because the clinical staff are fed up). In a short time period, I have seen no less than 15 people quit. PTO system is horrible, insurance is a little better but not great (and expensive). Forget raises, but we have money for trips for the big dogs. This company has its priorities wrong and I do not think it will ever turn it around. They claim to be one of the largest hospices in America, that is because they buy up the struggling hospices and don't fix the reason why they were struggling in the first place. AVOID THIS SINKING SHIP AT ALL COSTS!