Good work, terrible management, bad business model... - Bench Technician GeoShack Employee Review

1.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

None. Commission used to be good but they reset those adding unattainable targets.

Cons

I single-handedly turned the Laser repair franchise around in the Denver market before the construction collapse, and was rewarded with ZERO pay raises in my last 2 year there. Management is an absolute joke. My boss encouraged me to cut in to my benchmate's repairs without considering the toxic issues that could cause. Employee Ownership is in name only. The stores, including ours in Denver, are in high crime, low rent areas, and are kept minimally stocked. Employee turnover is the norm, with MANY people leaving in the last two years. The staffing dynamic is terrible; the Bench techs are expected to cover the Counter, yet not get any share of commissions on sales. Meanwhile, they can't hit their repair quotas because of this. Overall a very poor business model. This is made worse by the monthly MANUAL inventories! Bar code scanning was invented in the 70's folks...

Explore other reviews about GeoShack

5.0
30 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great commission program Performance based ESOP (employee owned) Benifits and rewards program

Cons

Longer hours Lack of training - Learn on your own

5.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

I worked here from Oct 2023 to March 2025 in Denver. I loved it here and only left due to me moving and when moving they even offered some hybrid positions within the company which I appreciated. The people you work with are great and same with the customers. The day to day is not to hectic but you still stay busy throughout the day which is nice. You manage most of the store operations and have a hand in practically in every part of the office. The job teaches you about not just sales but operations, invoicing, inventory, and ordering. So it’s a pretty diverse position. You get what you give because the commission is pretty aggressive for the industry which is nice and still having a base salary is nice too. They are understanding with the area if we had a snow storm they would always either close the shop or have a delay open which was nice. At no point did I feel my job was at jeopardy nor did I feel I was underpaid and all my experiences with upper management went well.

Cons

I will say that the review below this is not me. Its ridiculous that someone feels the need to pretend to be me and write a false review because they feel some type of way towards Geoshack. My cons are not towards Geoshack leadership or The company but the person who is pretending to be me is putting my relationships at risk for no reason. Thankfully I still stay in conatct with the team at GeoShack and was able to let them know that that review was not mine.

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