Pros
Some nice colleagues met along the way.
Cons
After 2 years and a half in Vienna, I can say I have seen the very worst of what management can be: - run away from responsibilities. Accountability does not exist in Global Blue, unless of course if you are at the bottom of the food chain. - incompetent promoted. I have seen people promoted managers who couldn't even handle their own work properly , then why? And if you think about being promoted as manager, forget it if you are not Austrian and not a man, these are a unsaid requirement.. - No manager will enforce processes (when they exist). - No customer focus: the company is basically making money by giving money to its customers. Still, nothing serious has been done toward customers and the IT department is clearly focus on itself, not on the business, again because of incompetent managers. - the Global Blue management could win the European championship of "passing the bucket around", at least they are good at something! - completely ignore the non-performers: no matter how incompetent you are, there is no way you are getting fired at GB.
