Great colleagues, shame about everything else - Anonymous employee Global Relay Employee Review

The culture is controlling in ways they work hard to disguise. It gets framed as collaboration. It isn't. A few weeks ago they told us we're coming back four days a week. No real consultation, no consideration of the impact. Then this past week they're banging the drum about mental health awareness asking us to wear green. The irony apparently escapes them. You can't manufacture a wellbeing culture with a calendar of events while your policies are doing the opposite. Look at people in that office. They're miserable. Morale is in the bin. Everyone I know is looking elsewhere. I think leadership believes the job market gives them leverage over people. Maybe it does right now. But good people get hired — that's kind of the whole thing about good people. Operationally it's chaos. Imagine a startup somehow stumbling into having thousands of employees without ever stopping to build actual processes. Decisions take months, sometimes years. The same conversations happen over and over because the right people are never in the same room. Everyone wants ownership, nobody wants accountability. It's exhausting. The bonus structure looks good on paper. Then you find out the targets are basically unattainable, so don't factor it into your thinking when you're weighing up the offer. Oh and they call themselves an innovative tech company. The wifi doesn't work.