Customer service representative - Anonymous employee Global Response Employee Review

3.0
14 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not quick to fire you if you don’t meet the metric or the company customer service metric. You get another opportunity to proof yourself by working for a diff company with the building. They have so many diff companies they have customer service agents working for so that there is more opportunity to find your match!

Cons

The doors all have security locks u can only get in with a badge. So don’t think u can forget your badge and your friend can let you in lol they are very stern about that. U can get fired for that!

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Global Response Response
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5.0
6 Jan 2026
Anonymous employee
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CEO approval
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Pros

Well-established company with a client list of top global brands

Cons

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3.0
28 May 2026
Anonymous employee
Recommend
CEO approval
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Pros

Great people to communicate with remotely. Great teamwork.

Cons

No communication on terming employees after merger.

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