Awful company, driven away and/or fired all their employees - QA Tester GlobalStep Employee Review

1.0
21 Apr 2020
Recommend
CEO approval
Business outlook

Pros

All other testers and leads are incredibly friendly.

Cons

I highly doubt that the two positive reviews written recently were not written by employees, as I do not understand how anyone could have 0 complaints with so many glaring issues at this company. The main issue with this company is management. They give little to no communication. We find out 2 hours before the end of the day if we are working the next. They have 0 regard or care for their employees and treat them like numbers on a spreadsheet. During a slow preiod of work there were barely any projects going around for testers. During this they continued to hire more staff and gave them priority on the work neglecting their longer term employees and provided 0 communication. Some employees did not work for months. They have also been firing multiple employees without any real reason. Testers have been forced to work in roles they were not trained to do, and then fired for failing to follow that role. Some employees were not even told they were fired, they were just never asked in again, giving 0 communication until they repeatedly asked. This meant that they did not start looking for jobs for a week or two after as they assumed they still had one. Some employees who became assistant leads/leads were not given a promised pay raise for months. Almost all of management have resigned, and the new staff they hired in left after 2 months of working there. This company is a mess and its all the remaining employees talk about now.

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GlobalStep Response
4y
Sorry to hear that you didn't get the level of support you expected. Thank you for taking the time to give us your feedback! We care deeply about our people and go above and beyond to provide the support that you need. If you are not getting that support from your manager, please contact your HR team so that we can help.

Explore other reviews about GlobalStep

5.0
28 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Very fun and relaxed work environment. Could enjoy yourself while working on games.

Cons

Work weeks are iffy depending on progression of projects, so could have multiple weeks with no work.

2.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Some of the best and most caring people in office, management is understanding and HR is super nice

Cons

Pay is $8/hr starting, offices are cramped with no privacy and the top company leadership clearly does not give a single thought to how they effect their employees with their decision making

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