Terrible Job - Customer Service Associate Globe Life Employee Review

The company needs to have a rebuttal for their customers they are out of control with the racial slurs and the cussing. The company knows it but are afraid to address it for fear of losing customers' even though cancellations are coming in all day. The company also needs to stop lying to the customers' and Sales should explain to them what they are buying instead of just taking their money and leaving CSR to fix what they did or did not say during the application phase. A lot of stealing and lying going on.