Needs improvement - Anonymous employee GoSecure Employee Review

2.0
19 Oct 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work can be interesting at times, and there are some really great people that work here; the technical staff are truly some of the best.

Cons

There are many nowadays. At the root of the problems you have leadership who are very disconnected from reality, particularly in the hiring and retention areas, but also in the technology aspect. GoSecure used to offer some of the best salaries in the industry. However, since gaining a CFO who doesn't appear to know what the job entails, our ability to hire and retain staff has tanked. Yes, some of it is due to the pandemic making hiring overall a little more difficult. But a lot of it is due to the fact that a non-technical person, who does not understand the industry and its trends, still believes $50,000/year is enough to hire competent workers and retain people who have been in the same role, and rocking it, for years. The amount of work to do at GoSecure has increased dramatically across most departments, whereas the amount of people to support the work has not increased appropriately. People are terribly burnt out. Every single one of the technical people I have talked to in the past couple of months has indicated they are dissatisfied and considering looking for employment elsewhere. There are other issues but I will not be discussing them here. These are the main ones to be aware of: weak salaries, overtime expected and never compensated, no approval for necessary tools and raises, unequal pay for the same or harder work, little or no training opportunities, and overworked staff.

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GoSecure Response
4y
We understand that change often accompanies rapid and expansive growth, which can be challenging. If you are a current team member at GoSecure, we encourage you to reach out to your direct and/or skip-level manager. We are confident that they will be able to provide some clarification on the decisions they made. Human Resources is also always available to provide insight and support. GoSecure stands by its open door policy and we hope you will reach out to your leadership or HR with your comments and concerns.

Explore other reviews about GoSecure

5.0
8 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Work life balance, though there are times that require over 8 hours a day due to deadlines, etc., there is flexibility to accommodate personal events without issue. Open communication between supervisor and employees. Company updates/communication from management on a weekly basis. Most employees are working remote since Covid.

Cons

Since Covid, US offices were closed. My position on working remote is although it is convenient, the personal interaction "around the water cooler" isn't as frequent -- although my department does a 30-minute semi-monthly video "meeting," so that is a positive.

3.0
10 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very strong team members

Cons

Upper Management has some issues

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