5 Mar 2024
Anonymous employee
Going Response
2yThank you for sharing your concerns and for the commitment you've shown to Going and our mission. It's encouraging to hear that you find value in the benefits, the people, and the industry we're passionate about. The remote work culture and opportunities to work from anywhere are aspects we're proud to offer our team members.
We strive to be a great place to work, enabling our team to learn and thrive. While we are always seeking to improve our voluntary retention at Going, we’re proud of our < 5% voluntary turnover rate this past year. Turnover is a complex issue many companies face, and we approach each case with the utmost attention and care. We strive to understand the reasons behind each departure and learn from them, always being mindful of the privacy of our departing colleagues, voluntary or otherwise. It's a delicate balance, and your feedback helps us consider refinement to our approach and communication.
The concerns you've raised about leadership and the atmosphere within the company are troubling. We are actively seeking ways to address these challenges. This includes better communication around changes, continued investment in our Management Circles program to enable our managers to be excellent leaders, and a focused effort to bring experienced leadership into our ranks to guide our growth and nurture a supportive, inclusive environment.
We understand that actions speak louder than words. Therefore, I'd like to invite you to reach out to me directly, your manager, or our People Team to discuss your feedback in more detail. This will allow us to implement a more actionable plan, one that addresses your concerns more directly and effectively.
Your insights are crucial to us as we strive to create a better working environment for everyone. Thank you for pushing us to look inward and improve.
Warmly,
Megan, VP Operations